We are available 24 hrs a day! 

General Inquires:

info@lilacshade.com

Returns Department:

returns@lilacshade.com

Product and shipping department:

productsupport@lilacshade.com

We also have Live Chat 24/7 available please see your bottom left screen on the webpage. Just ping us!  

If you're experiencing any difficulties logging into your account, shopping cart, and or checking out please contact us via Chat immediately.

 

Phone: +1-877-538-9996
Fax: +1-305-723-0156 
Customer Service Phone Hours 
Eastern Time Zone
Monday        24 Hours 
Tuesday    10:00 AM -  3:00 AM
Wednesday     10:00 AM -  12 Midnight 
  Thursday       10:00 AM -  12 Midnight 
Friday          10:00 AM -  2:00 AM
Saturday     12:00 PM -  2:00 AM
Sunday       12:00 PM -  2:00 AM
Mountain Time Zone
Monday        24 Hours 
Tuesday             7:00 AM -  12 Midnight
Wednesday  7:00 AM -  9:00 PM
Thursday      7:00 AM -  9:00 PM 
Friday            7:00 AM -  11:00 PM
Saturday        9:00 PM -  11:00 PM
 Sunday          9:00 AM -  11:00 PM